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‎10-15-2016 10:29 AM

HP Recommended
Product: HP Pavilion dm1-3240ca
Operating System: Microsoft Windows 7 (32-bit)

Hi,

 

The HP boot test says the hardrive is failing and I need to know what type of hardrive(s) this machine is capable of handling.

 

Is there a webpage that says what harddrive (and possibly other upgrade info) for this device?

 

Current HD - HDD 640G 5400RPM SATA RAW 2.5IN

 

Thanks for your time.

 

Rob

 

bonus quesiton - how to use the Recovery section of the hardrive!  

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-17-2016 12:33 AM

HP Recommended

Hi @rmccon!

 

I'm sorry to hear about what happened with the drive, I know how unpleasant such a thing could be...

 

As for the replacement unit, you can take a look at the Manual of the product and see the list of compatible types of drives you can use on page 44 - basically any 2.5" 9.5mm should do the job. For a particular HDD model, you can check WD Blue which is meant for everyday usage:
http://products.wdc.com/support/kb.ashx?id=ee85pv

 

Also, you can use the detailed guide there on how to replace the HDD too. Here's the link to the manual itself:
http://www.hp.com/ctg/Manual/c02214672.pdf

 

Lastly regarding your Recovery question, you can take a look at this KB article:
http://support.hp.com/us-en/document/c01867418

 

Hope this helps and feel free to ask any questions you may have. 🙂

Official WD Representative.
Please, Kudo me and choose as Answer if this post helped you! 🙂

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1 REPLY 1

‎10-17-2016 12:33 AM

HP Recommended

Hi @rmccon!

 

I'm sorry to hear about what happened with the drive, I know how unpleasant such a thing could be...

 

As for the replacement unit, you can take a look at the Manual of the product and see the list of compatible types of drives you can use on page 44 - basically any 2.5" 9.5mm should do the job. For a particular HDD model, you can check WD Blue which is meant for everyday usage:
http://products.wdc.com/support/kb.ashx?id=ee85pv

 

Also, you can use the detailed guide there on how to replace the HDD too. Here's the link to the manual itself:
http://www.hp.com/ctg/Manual/c02214672.pdf

 

Lastly regarding your Recovery question, you can take a look at this KB article:
http://support.hp.com/us-en/document/c01867418

 

Hope this helps and feel free to ask any questions you may have. 🙂

Official WD Representative.
Please, Kudo me and choose as Answer if this post helped you! 🙂

Was this reply helpful? Yes No
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