09-29-2010 06:46 AM
I don't think I've ever seen this happen with a mouse before. If I hold down any of the mouse buttons, instead of sending through a single click command and holding it it sends a repeated click signal (holding down once = click...click...click...click...click...) much like holding down a letter on your keyboard sends a repeated signal for that letter. Any idea how to stop this, it's really messing up my work. Thanks!
HP Wireless Optical Mobile Mouse (VK479AA)
11-28-2010 02:02 PM
I have the same problem with the HP wireless optical mobile mouse (WE788AA) that I just purchased. Problem occurs across multiple programs (IE, MS Office, etc). Does not happen with my wired HP mouse. Is this from a setting that can be changed, or do I need to return the mouse as defective?
12-04-2010 04:44 PM
I'm having the same issue. I love the mouse, but this is starting to drive me crazy. Is this a problem with the mouse, or are they all like this? It seems to stay "clicked" if you will, when I'm moving my mouse around, but only sends the multiple clicks if I leave the cursor still.
12-04-2010 10:56 PM
I've got the same problem with the VK479AA - sustained click is interpretted as multiple clicks.
12-23-2010 09:20 PM
The same here.
Mouse model: FHA-3410
Click and hold is recognized as repeating double-clicks in text editing programs:
In Notepad results in alternating selection/deselection of word under the cursor
In MS Word 2007 - first it selects word, then all line, then deselct everything and then starts over
OS: Windows XP, Windows 7, 3 different computers.
After I contacted support, HP promptly mailed me new mouse for replacement, but it has the same issue.
I also have small wireless mouse from IEssentials, it works perfectly and without this problem.
12-27-2010 09:50 AM - edited 12-27-2010 09:54 AM
I am also having the same problem. The CEO wanted a wireless mouse and I bought two of these! I am really regretting it now. I tried different drivers, tried it on a different OS, and smack it a few times. Nothing works. Either this was a design flaw or HP being... HP.
edit: Also, its not just the left mouse button. It happens to the middle and right mouse button also. Seriously, wtf!
01-04-2011 08:57 PM
I'm having the same exact problem... I wish someone would pay attention to these boards and post a solution... this is certainly annoying and seems to be a design defect as the replacement mice do the same thing.
01-10-2011 11:02 PM
I have the same problem.
Mouse model: FHA-3410
Click and hold is recognized as repeating double-clicks. In Excel, cannot select a series of rows properly. In Notepad results in alternating selection/deselection of word under the cursor
OS: Windows XP, Windows Vista, 3 different computers.
The MS wireless mouse I had, worked really well until it was dropped and broken by my son. I foolishly (in hindsight) went for this one and am regretting :-(
01-25-2011 01:24 PM
Extremely disappointed. I've had this same problem with the mice (I needed four). Both on a HP laptop and on my Mac. So I don't think there's a software solution for it, it's just a mouse with a new unwanted feature.
But what really, really annoys me is that HP Netherlands never called back. Not once. I had to remind tech support there twice that I waited for an answer. First time they promised me to get back the same week. They didn't. When I called the next week I was promised they would give me a status update the same day. Still waiting, it's been five days again.
Today I went to the computer shop and exchanged them for Logitech. I really dislike being ignored by suppliers. HP, treat your customer better next time. Even the small ones.
- HP Notebook PCs - Reducing Heat Inside the PC to Prevent Overheating
- Computer Does Not Start and the LEDs Blink or the Computer Beeps
- Performing a Hard Reset or Forced Reset
- HP PCs - Improving Slow System Performance and Maintaining Your Computer (Windows 10)
- HP PCs – Resolving Slow System Performance (Windows 8)