• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP Pavillion TS-abc253ca
Microsoft Windows 10 (64-bit)

I've been trying to search around HP's site to see how much RAM I can add to my computer, but the documentation for specifications leaves me with a blank page. I bought the laptop from a store who didn't specifiy the maximum amount of RAM it can expand to, or if I even can expand. The computer came installed with 8GB of RAM.

 

I did find my motherboard model, but I've been unable to find any documentation on it. Can someone help me out?

 

Motherboard: HP 80A1 (U3E1)

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

I can't find HP Pavillion TS-abc253ca. What is it ? Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

 

But I can find HP Pavilion Notebook - 15-ab253ca  and it has

 

MemoryTwo SODIMM slots - NON customer accessible / upgradeable
DDR3L-1600 Dual Channel Support
Supports up to 16 GB of system RAM in the following configurations:

● 16384-MB total system memory (8192×2)

● 12288-MB total system memory (8192×1) + (4096×1)

● 8192-MB total system memory (8192×1) or (4096×2)

● 6144-MB total system memory (4096×1) + (2048×1)

● 4096-MB total system memory (4096×1) or (2048×2)

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

I can't find HP Pavillion TS-abc253ca. What is it ? Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

 

But I can find HP Pavilion Notebook - 15-ab253ca  and it has

 

MemoryTwo SODIMM slots - NON customer accessible / upgradeable
DDR3L-1600 Dual Channel Support
Supports up to 16 GB of system RAM in the following configurations:

● 16384-MB total system memory (8192×2)

● 12288-MB total system memory (8192×1) + (4096×1)

● 8192-MB total system memory (8192×1) or (4096×2)

● 6144-MB total system memory (4096×1) + (2048×1)

● 4096-MB total system memory (4096×1) or (2048×2)

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
Sorry, I did mean Pavillion Notebook. Thank you so much!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.