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‎02-12-2017 03:01 AM

HP Recommended
Product: Pavilion 15-p142na
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I'm trying to replace the keyboard on this model and have followed the HP Pavilion 15 maintenance and service guide.

It explains how to take the top cover off (disconnecting the power/keyboard/touchpad cables) but the keyboard is locked in to a metal panel and doesn't look like it was designed to be taken off 😞

 

Do I need a specialised tool or something?

 

Many thanks

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-12-2017 04:13 AM

HP Recommended

Hope you're aware that this is not the official HP technical support.

HP maintains no official presence here.

Those who are helping members like you are end users.

The only suggestion I could offer you is to get the exact part number as given in the manual - Page 74-77:
http://h10032.www1.hp.com/ctg/Manual/c04427554

View solution in original post

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10 REPLIES 10

‎02-12-2017 03:08 AM

HP Recommended

Kindly provide spare part number on the keyboard and the serial number of the laptop

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‎02-12-2017 03:12 AM

HP Recommended
Hi,


These may help you:
http://support.hp.com/in-en/document/c04324972

http://support.hp.com/in-en/document/c04330942


Regards

Visruth
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‎02-12-2017 03:22 AM

HP Recommended

Hi,

 

Part number for keyboard can be difference depending where you are. Please use page 20 of the last manual on the following link:

 

      http://support.hp.com/us-en/product/HP-Pavilion-15-Notebook-PC-series/7234915/model/7399249/manuals

 

Regards/

BH
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‎02-12-2017 03:27 AM

HP Recommended

Page 74-77 of Pavilion 15 p100 manual - keyboard/top cover replacement - http://h10032.www1.hp.com/ctg/Manual/c04427554

Page 84-87 of Pavilion 15 p000 manual - keyboard/top cover replacement -
http://h10032.www1.hp.com/ctg/Manual/c04402649

Both are essentially following the exact same procedure. So the links I posted for Pavilion 15 p000 notebook series above, will apply for your Pavilion 15 p100 series notebook.

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‎02-12-2017 03:41 AM - edited ‎02-12-2017 03:44 AM

HP Recommended

The laptop serial is: 5CD4423BZM I'm not sure about the keyboard number but it's correct for the laptop model.

 

Also, I've already read the service and maintenance guides everyone has posted - they all show how to take the top cover off but not how to change the keyboard embedded inside. Is the only way to replace the entire top cover of the laptop?

 

Thanks

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‎02-12-2017 03:56 AM - edited ‎02-12-2017 04:00 AM

HP Recommended


Please see my first post.

Top cover and keyboard is spared together as a single part. 

 

 

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‎02-12-2017 04:10 AM

HP Recommended

Really?

 

Wow, I'm confused why people are selling the keyboards as individual units? 

 

I'm guessing my best bet is to find a replacement top cover for my model

 

Thanks

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‎02-12-2017 04:13 AM

HP Recommended

Hope you're aware that this is not the official HP technical support.

HP maintains no official presence here.

Those who are helping members like you are end users.

The only suggestion I could offer you is to get the exact part number as given in the manual - Page 74-77:
http://h10032.www1.hp.com/ctg/Manual/c04427554
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‎02-12-2017 04:31 AM

HP Recommended

Hi, I apprecitate this isn't official HP support

 

Thanks for everyone's help

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