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HP Recommended
HP ENVY - 15-as105tu
Microsoft Windows 10 (64-bit)

Hi, I have recently purchased this notebook and noticed that it came with a samsung 8gb memory module out of the box.
Is this normal? Does HP ship notebooks with samsung memory modules or has this been swapped by someone before I got my hands on the notebook.

 

Any help will be greatly appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

HP uses many components from other vemdors from CPU's, RAM, HDD's/SSD'a, screens, video cards to screws therefore RAM may have HP part number but it can be Samsung, Kingston, Crucial .....RAM and your machine has Samsung RAM which is normal.

 

Regards.

BH
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3 REPLIES 3
HP Recommended

Hi,

 

HP uses many components from other vemdors from CPU's, RAM, HDD's/SSD'a, screens, video cards to screws therefore RAM may have HP part number but it can be Samsung, Kingston, Crucial .....RAM and your machine has Samsung RAM which is normal.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Is there any portal or web page where i can ses a detailed inventory of my notebook?

HP Recommended

@ranajazib wrote:

Is there any portal or web page where i can ses a detailed inventory of my notebook?


Hi,

 

The list shows part numbers and some info. Please enter Y4G01PA in the Search field and select country as United States

 

      http://partsurfer.hp.com/search.aspx

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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