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‎02-19-2017 03:02 AM

HP Recommended
Product: Pavilion 15-au136tx
Operating System: Microsoft Windows 10 (64-bit)

As the red box shows, it told me there's 2 slots. 
Few questions:

 

1. Is it actually 2 slots and accessible without voiding waranty?

 

If installing RAM will not void warranty, answer the following too:

 

2. How much can second RAM slot fits in?

3. How to physically access RAM slots?

 

Capture002.PNG

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-19-2017 04:41 AM

HP Recommended
Hi,


Page 1, 35: http://h10032.www1.hp.com/ctg/Manual/c05273198

Upto 16gb max (two 8gb sticks in two slots of exact same configuration, speed, voltage as given in manual and as already present one)

Crucial, Samsung, Hynix are good memory module brands.

It's pretty easy to upgrade but if you do it yourself and breaks something in the process, HP will not honor the warranty.

It is given non customer upgradeable, so I would definitely get help from certified HP technician for the upgrade.


Regards

Visruth

View solution in original post

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3 REPLIES 3

‎02-19-2017 04:41 AM

HP Recommended
Hi,


Page 1, 35: http://h10032.www1.hp.com/ctg/Manual/c05273198

Upto 16gb max (two 8gb sticks in two slots of exact same configuration, speed, voltage as given in manual and as already present one)

Crucial, Samsung, Hynix are good memory module brands.

It's pretty easy to upgrade but if you do it yourself and breaks something in the process, HP will not honor the warranty.

It is given non customer upgradeable, so I would definitely get help from certified HP technician for the upgrade.


Regards

Visruth
Was this reply helpful? Yes No

‎02-19-2017 05:26 AM

HP Recommended

So the best way is send the PC to HP technicians? (Warranty unaffected if going this way?)

 

I looked up the manual and found out replacing/installing a new RAM is quite complicated (since it needs you to remove battery, HDD, optical drive as well).

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‎02-19-2017 05:33 AM

HP Recommended

Yes that would be it.

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