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‎05-23-2016 09:50 AM

HP Recommended
Product: HP HDX Premium series
Operating System: Microsoft Windows 10 (32-bit)
My keyboard doesn't work after upgrading to Windows 10 . I have to press down the key for 3-5 seconds to get it working. Looking for solution. Thanks.
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-23-2016 10:01 AM

HP Recommended

Hi,

 

Check the following.

 

Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select the 'Ease of Access Centre'.

 

Select the option 'Make the keyboard easier to use'.

 

If there is a tick next to 'Turn on Filter Keys' or 'Turn on Sticky Keys', click the box to remove it, then click Apply and Ok to save this change.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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5 REPLIES 5

‎05-23-2016 10:01 AM

HP Recommended

Hi,

 

Check the following.

 

Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select the 'Ease of Access Centre'.

 

Select the option 'Make the keyboard easier to use'.

 

If there is a tick next to 'Turn on Filter Keys' or 'Turn on Sticky Keys', click the box to remove it, then click Apply and Ok to save this change.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎05-23-2016 06:52 PM

HP Recommended
Thanks. I will try it. It will help.
Was this reply helpful? Yes No

‎05-23-2016 10:57 PM

HP Recommended

You're welcome :generic:

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎05-25-2016 04:08 PM

HP Recommended
Thank you very much for your suggestion and my keyboard is working now!!
Was this reply helpful? Yes No

‎05-25-2016 04:21 PM

HP Recommended

Hi,

 

You're welcome and that's good to hear :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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