• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP2000-2120TU
Microsoft Windows 10 (64-bit)

Hi Guys,

 

I need some help because keyboard of my Lapi ( HP2000-2120TU) is not working properly.

 

Some time all keys working sometimes not like ( Delete , Space ,zxcvbnm.,) .

Because of this delete key most of my document go recycle bin when i wanna open any thing..

I have done some solution ( in device manager just uninstall keyboard and reboot lapi all key was working that time but delete key was not working properly) after that i was facing same than i reset whole lapi but still same ..

 

some time my mouse pointer stuck in middle of screen this is happening from some 1 weeks after installing w10.

 

please update me with proper solution .

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @KKupadhayay,

 

Welcome to the HP Support Forums! 🙂 I see you are running into some keyboard problems with your HP 2000-2120TU. 

 

I would like you to start troubleshooting here: Notebook Keyboard Troubleshooting (Windows 10, 😎

 

Does this help? If you have completed ALL steps with no success, please call our technical support at http://support.hp.com/us-en/contact-hp. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance let me know and I will gladly do all I can to help. If you wish to say thanks for my effort to help, click the "Thumbs up" to give me a "Kudos".

 

HevnLgh
I work on behalf of HP



Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

View solution in original post

2 REPLIES 2
HP Recommended

Hello @KKupadhayay,

 

Welcome to the HP Support Forums! 🙂 I see you are running into some keyboard problems with your HP 2000-2120TU. 

 

I would like you to start troubleshooting here: Notebook Keyboard Troubleshooting (Windows 10, 😎

 

Does this help? If you have completed ALL steps with no success, please call our technical support at http://support.hp.com/us-en/contact-hp. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Thanks for being a part of the HP community. Please let me know if this helps resolve the issue by marking this post as "Accept as Solution". If you require further assistance let me know and I will gladly do all I can to help. If you wish to say thanks for my effort to help, click the "Thumbs up" to give me a "Kudos".

 

HevnLgh
I work on behalf of HP



Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!
HP Recommended

Hello,

 

I have done mentioned solution, but still i am getting issue with delete key..

Delete key is working but not properly.

when i press delete key it delete that file but after few minute and after that when i select any other file to open ... than it delete that file also..or many more file if i select to open that delete that also...

please provide me solution ...

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.