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HP Recommended
1.bios set up is failed.
2.when I hibernate the windows then its almost impossible to start up the windows
3.there hv a error of replacement of my battery 601 error when windows start up
4.when I unplug the charger then sometimes laptop getting hanged
5.when I play 1080 p video then video is getting stuck
6.windows unable to update.
Let tell me what can I do.
Thank you.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

What is it and what is its OS ? Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

Hi,

 

What is it and what is its OS ? Please use the following instructions to find out the model/product of your machine:

  http://support.hp.com/us-en/document/c00033108

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
Model-pavillion g6 2132tx
Product -b9k61pa#acj
Os-windows 7 ultimate 64 bits.
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