02-26-2011 11:01 PM
Hello I'm using a HP Pavilion dm4.
My laptop's battery seems to be stuck, I usually remove it when I use the laptop at home where it'll be plugged into the socket. I inserted the battery back in one day and I can't seem to remove it now.
The latch is all the way to the left when the laptop is upside down where the opening of the laptop is facing me.
Is it supposed to be on the left or right? The latch seems stuck and I can't move it to the right.
02-27-2011 09:38 PM
I found your post because I just had the exact same problem, with the same computer. The latch for the battery should be all the way to the right when the battery is plugged in. You'll know if it's in the right place because you'll see an image of a battery under the latch. I honestly can't give you a technical answer on this, however, I was just messing around, and I got a hold of a membership card for a store....the same type of card you'd "key" a door with. Anyway, try and pry out the top part of the battery outward. Be very gentle and careful. I was worried I would break it, but once I got a good grip, the battery just popped out and the spring-loaded latch went to its' correct place. I only did this because I have a warranty, and I was willing to take a chance. Maybe someone else will have a better idea, but this one worked for me.
01-10-2012 07:52 PM
The exact same thing happened with my computer. It was a big hassle. I took your suggestion, since it was under warrenty, and pryed the battery out using a swipe card. TOTAL DESIGN FLAW ON HP's PART!!!
01-16-2012 02:05 PM
I am having this problem right now. I tried to force the battery out but am reluctant to really pry it. The slider is stuck firmly to the far left of it's range of motion. I am on hold with tech-support listening to that God-awful elevator music. I am not a happy camper.
01-16-2012 02:29 PM
Tried everything the tech said to no avail. When he put me on hold I took out my Swiss Army knife and pried it open on the edges. It popped out, the slide returned to its normal position and not it seems to be working fine.
01-19-2012 08:48 PM
02-11-2012 02:50 AM - edited 02-11-2012 02:59 AM
same thing with the pavillion dm4 laptop
I got it out by using 3 cards, one at the laptops back end, and one on each side corners and just pushed upwards
the slider was stuck in the open position on the left
Now that i got it out i saw that the problem is that when you move manually the slider on the laptop,it goes to much on the left,so when you put the battery in, instead of locking inside the designated area(between two plastic things attached on the battery) it locks just outside on the left part of one of them.
In other words when trying to release the battery out push outwards and slightly on the left or right (but very slightly)
and also in the future when putting in the battery you should move the slider attached in the laptop almost in the middle, not too much on the left because it will stuck again.(when there is no battery in it is on the right)
hope this will work!
02-21-2012 05:32 AM
I had the same exact problem with my new Pavillion dm4. I worked it slowly as described with a couple of thin plastic cards and it finally came out. I bought an additional battery (9 cell) and needed to switch out the 6 cell. I think this sometimes happens when you install the battery in a different sequence than you are suppose to (at least I think this is what happened to me). Remember to install the end with the tabs (back side of computer) in first and then slowly snap the other side of battery down into place.
04-15-2012 06:42 AM
I'm having the same problem that's how come i came across this! I nearly broke the sliding thing!. I did get the battery out but it still says that it is not charging. should i replace the battery?
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