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Envy m6

The left hinge of my Envy m6 Notebook has broken, and i would need a repair as soon as possible.

As i have seen this is a very common problem (ex. http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/HP-Envy-m6-Broken-hinge/m-p/343...), what solutions do you offer?

I am looking forward to hearing back from you,

Nelken

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

I work on behalf of HP. I am a Moderator on the HP Support Forums.

View solution in original post

5 REPLIES 5
HP Recommended

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). 
Thank you for visiting the HP Support Forum.

I work on behalf of HP. I am a Moderator on the HP Support Forums.
HP Recommended

The Left bottom corner on my HP laptop has lifted. Im sure its a broken hinge. I cant close or open the laptop without the casing around the screen popping up on the left corner. How do i go about getting this problem fixed? I havent had my laptop for a year yet!!!! its been 7 months and im already having problems.! I have read other cases like mine on the forum. This is a reaccuring problem.

HP Recommended

@HeatherB30

  I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details). If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

I Work for HP
HP Recommended

The left hinge of my laptop broke. The whole lid starts to come apart if I try to open it. Little pieces of plastic fell out on the table.  This happened yesterday. I am a senior citizen and I can't afford the $150.  Best buy told me it would cost to fix it. I bought it in Oct. of 2017.  Thank you for any help. It is the HP laptop 15-BS015DX.   

HP Recommended

@koppers

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.