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‎08-20-2016 04:31 PM - edited ‎08-27-2016 04:53 PM

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‎08-20-2016 04:34 PM - edited ‎08-27-2016 04:54 PM

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‎08-24-2016 03:16 PM

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muco, settle down. You probably won't get very far throwing a tantrum.

 

You are correct that this is a manufacturer defect not a warranty issue.

 

Try to work with HP before you go ballistic assuming that they won't remedy the situation.

 

With the number of people who are dealing with this I think that it is in HP's best interest to address the issue in some manner in order to avoid a PR nightmare for themselves.

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‎08-27-2016 12:16 PM

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Hi dear i'm also facing the same problem.

 

Were you able to get any solution from HP?

 

Did HP helped you or not?

 

 

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‎08-27-2016 12:23 PM

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Hi dear i'm also facing the same problem.

 

Were you able to get any solution from HP?

 

Did HP helped you or not?

 

 

 

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‎08-27-2016 12:24 PM

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I need help in the same matter...

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‎08-27-2016 12:25 PM

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Yes, HP did make an offer that I found reasonable.
I was reasonable with them and explained my point of view. They agreed to pay a percentage of the repair.
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‎08-27-2016 01:03 PM - edited ‎08-27-2016 04:56 PM

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‎08-27-2016 01:08 PM - edited ‎08-27-2016 04:56 PM

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‎08-27-2016 01:47 PM

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I received an email from someone about the issue gave them my correct phone number and never received a cb
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