• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
EliteBook 8540w
Microsoft Windows 7 (64-bit)

Some of my drivers are missing and I can't find them online, here are their id's:

PCI\VEN_8086&DEV_3B67&SUBSYS_1521103C&REV_06
PCI\VEN_8086&DEV_3B67&SUBSYS_1521103C
PCI\VEN_8086&DEV_3B67&CC_070002
PCI\VEN_8086&DEV_3B67&CC_0700

PCI\VEN_8086&DEV_3B64&SUBSYS_1521103C&REV_06
PCI\VEN_8086&DEV_3B64&SUBSYS_1521103C
PCI\VEN_8086&DEV_3B64&CC_078000
PCI\VEN_8086&DEV_3B64&CC_0780

 

USB\VID_138A&PID_0007&REV_0072
USB\VID_138A&PID_0007

 

ACPI\HPQ0004
*HPQ0004

 

Where can I find them?

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
5 REPLIES 5
HP Recommended

Hi:

 

You need these drivers...

 

PCI\VEN_8086&DEV_3B67 & PCI\VEN_8086&DEV_3B64:

 

ftp://ftp.hp.com/pub/softpaq/sp59501-60000/sp59684.exe

 

USB\VID_138A&PID_0007:

 

ftp://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

ACPI\HPQ0004:

 

ftp://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

HP Recommended

Thanks! 🙂

HP Recommended

You're very welcome.

HP Recommended

Their is still 1 problem, the Validity Fingerprint Sensor driver won't finish installing. It stops at nearly 75% then an error message appears. Is their an alternative to this driver? What can I do?

HP Recommended

Hi:

 

The only suggestion I can offer would be to try the older version listed on your notebook's support page.

 

ftp://ftp.hp.com/pub/softpaq/sp47501-48000/sp47594.exe

 

 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.