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‎12-06-2013 12:16 PM - last edited on ‎04-20-2016 10:47 AM by HP Administrator

HP Recommended

Hi ykranc. I could not locate a support page for "g6 model:hstnn-i94c" so I am using the "HP Pavilion g6-1a69us" for reference.
The troubleshooting document should be the same anyways. This document has various solutions, pick the one that closely matches your scenario and go through the steps. (Don't worry if the operating system listed is not exact as it is just hardware troubleshooting)

Computer Does not Start (Windows 7, Vista, XP):
http://support.hp.com/us-en/document/c01443371

Let me know how that goes.
 

TwoPointOh
I work on behalf of HP

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‎12-26-2013 11:35 PM

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i have the same problem and the caps lock led flashes when I try to power it up 

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‎01-03-2014 04:43 AM

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Hey.. So my HP Pavilion G6 1c58dx is having major issues. I plug in the AC adapter with battery and nothing happens. I press power button, nothing. LED on the charger port flashes white and blinks with both AC adapter and battery. It flashes the same without battery. I already tried to replace both battery and charger but nothing works. Help please.. Thanks!
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‎01-03-2014 04:47 AM

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Also I've tried all the above solutions but they don't work..
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‎01-03-2014 09:40 AM

HP Recommended

Hi J_Lee1,

 

I understand you are having a start up issue with your HP Pavilion G6 1c58dx. Have you tried a different power outlet? Have you tried to turn it on without the power cord in?

Have you removed an USB devices? Is the AC Adapter a 65W AC adapter?

 

Please let me know.

 

Thanks.

 

 

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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‎01-03-2014 12:47 PM

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Yes, I have tried a different power outlet, the charger is 65wW and all usb devices are removed. I have also tried another AC adapter and battery. It won't power on without the AC adapter plugged in.
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‎01-03-2014 01:02 PM - last edited on ‎04-20-2016 11:19 AM by HP Administrator

HP Recommended

Hi J_Lee1,

 

Here is a document on computer won't start.

http://support.hp.com/us-en/document/c01443371

 

Hope this helps.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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‎01-03-2014 01:26 PM

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I tried the steps and nothing workws.. I know the laptop is getting power because the LED light next to the charger port is blinking.. But the computer itself wont turn on..
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‎01-03-2014 01:54 PM

HP Recommended

Hi J_Lee1,

 

Have you tried to reseat the HDD. Here is a video on reseating the HDD.

http://www.youtube.com/watch?v=ot8e0LKXZMo

 

Just remove it, inspect it and put it back in.

 

Please let me know.

 

Thanks.

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
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‎01-03-2014 03:24 PM

HP Recommended
Tried that... Didn't work... Not sure what's going on.. I tried the rubber button under the laptop as well and it didn't work either
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