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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-13-2013 07:54 AM

HP Recommended

C2N50UA#ABA

 

model G6 - 2235 us

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‎09-13-2013 07:59 AM

HP Recommended

My laptop was working just fine about two days ago it was connected to the internet and everything was fine. Now it wont connect to the internet it says "Not connected" and also "No connections are available" which I know isn't true because my ipad is connected to the wifi just fine.

 

The blue light on the F12 key is working

 

product code is C2N50UA#ABA

 

Model g6 - 2235US

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‎10-05-2013 08:38 AM

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Please can you help me - my daughter has a pavillion g6 and the wireless is hit and miss - sometimes she can get connections and sometimes not. Its not the wifi as i have another lap top that works perfectly. the g6 just keeps saying no connections are available. Is this a common problem with HP or can it be fixed permanently?
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‎10-07-2013 04:40 PM - last edited on ‎02-24-2017 10:33 AM by HP Administrator

HP Recommended

Hi brendanbarr1964,

 

I understand that the wireless connection with your daughters computer is intermittent. To be able to find information to resolve the issue, I need to clarify a couple things first.

 

What version of windows are you currently running?

How to Find my Version of Windows

 

What is the computers model number?

How to Find the Model Number for my Notebook

How to Find the Model Number for my Desktop

 

Thank you.

I worked on behalf of HP
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‎10-30-2013 07:28 AM

HP Recommended

pls. help me.. i have same problem.. Product # C4V61EA#A2N

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‎10-30-2013 07:35 AM

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up pls....

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‎10-30-2013 02:46 PM

HP Recommended

Hi abdulrahman2013,

Thank you for the information, but to be able to assist I would need the model number of your computer. I have included the document, 'Guide to finding my product number'. This will assist in finding your computer specific model number.

Thank you.

I worked on behalf of HP
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‎10-31-2013 04:37 PM

HP Recommended

5CD2367ZD9

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‎11-01-2013 10:34 AM - last edited on ‎02-24-2017 11:29 AM by HP Administrator

HP Recommended

Hi abdulrahman2013,

Thank you for the information. For not being able to connect to the internet from your notebook, I have included the following document 'Troubleshooting Wireless Network and Internet (Windows 😎'. This will take you through different troubleshooting steps and diagnostics to resolve the issue.

Please let me know if this helps you getting connected to the WiFi, thank you.

I worked on behalf of HP
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‎11-04-2013 02:48 PM

HP Recommended

Desperately trying to fix my daughter's compter.  It is a Pavilion g6

It was working fine one day and the next day she cant conntect to the internet.

It says "no connetions are available".  But my computer lists plenty to choose from.

Can anyone help me try to resolve this problem?

Thanks!!

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