My keyboard is not working

[poppopopporatio]

Help, my keyboard is not working 

I followed this tutorial but it did not work. I'm writing from virtual keyboard.

http://support.hp.com/us-en/document/c03738933

The keyboard works when I enter the password, but once I access the keyboard no longer responds.

Sorry for my bad english, help me!

[DavidPK · Accepted solution]

Hi,

As the keyboard works until you log in, check the following.

Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select the 'Ease of Access Centre'.

Select the option 'Make the keyboard easier to use'.

If there is a tick next to 'Turn on Filter Keys', click the box to remove it, then click Apply and Ok to save this change.

Regards,

DP-K

[poppopopporatio]

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@DavidPK wrote:

Hi,

As the keyboard works until you log in, check the following.

Open windows Control Panel and in the top right, next to View by: select 'Large Icons'.  From the new layout, select the 'Ease of Access Centre'.

Select the option 'Make the keyboard easier to use'.

If there is a tick next to 'Turn on Filter Keys', click the box to remove it, then click Apply and Ok to save this change.

Regards,

DP-K

---

Thanks man ♥

[DavidPK]

Hi,

You're welcome

All the best,

DP-K