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HP Recommended

Okay I'll try the one you suggested.

 

Thankyou so much for helping me, sorry for asking so many questions, I just really wanted to make sure I got the right driver. Plus, this is my first time using these support forums, haha.

HP Recommended

Anytime.

 

Glad to have been of assistance.

 

That's what this forum is for.  To share information and knowledge.

 

Please post back and let us know how your wireless card swap went.

 

BTW, here are the links to the latest W10 drivers for your new wlan card.

 

They are considerably newer than the ones on your notebook's support page.

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

2023.42.831.2016 Rev.A (1 Dec 2016)

 

ftp://ftp.hp.com/pub/softpaq/sp78501-79000/sp78515.exe

 

This package contains the driver installation package for the Realtek bluetooth in the supported notebook/laptop models and operating systems. 

 

1.0.0.57 Rev.A (7 Dec 2016)

 

ftp://ftp.hp.com/pub/softpaq/sp78501-79000/sp78589.exe

HP Recommended

Okay thankyou, and I will get back to you once I have the driver.

HP Recommended

I just got the driver installed and downloaded the packages you showed me and it's working perfectly! Thankyou again for helping me find the right one.

HP Recommended

You're very welcome.

 

Glad to read your wireless card upgrade was a complete success, and thanks for letting us know.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.