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12-27-2016 05:48 PM
Hello!
I own this laptop for about 6 months and one week appeared this problem.
I try to start it and in two seconds it stop single.
The second time when i start the laptop works perfectly.
I did update the bios but the problem has not gone away.
I hope that means whate i wrote, my english is not so good.
Thank you
Solved! Go to Solution.
Accepted Solutions
12-28-2016 10:44 AM
Hi @Toxic_X87,
Thank you for posting on HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.
As I understand you are having trouble powering on your HP notebook. Don't worry, though, as I have a few steps that should help,
Let's try these steps here:
Please follow the steps listed in the support document: Click here
Managing Power Options (Windows 10) - Click here
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you.
If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.
And I Hope you have a good day, Ahead.
Regards,
Jeet_Singh
I am an HP Employee
12-28-2016 10:38 AM
Hi @Toxic_X87,
Thank you for posting on HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I came across your post and wanted to assist you. Don't worry, though, as I have a few steps that should help,
Let's try these steps here:
Please follow the steps listed in the support document: Click here
Managing Power Options (Windows 10) - Click here
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you.
If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.
And I Hope you have a good day, Ahead.
Regards,
Jeet_Singh
I am an HP Employee
12-28-2016 10:44 AM
Hi @Toxic_X87,
Thank you for posting on HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More.
As I understand you are having trouble powering on your HP notebook. Don't worry, though, as I have a few steps that should help,
Let's try these steps here:
Please follow the steps listed in the support document: Click here
Managing Power Options (Windows 10) - Click here
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you.
If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.
If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.
And I Hope you have a good day, Ahead.
Regards,
Jeet_Singh
I am an HP Employee
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