08-04-2014 05:11 AM
08-04-2014 08:53 AM
I have a hp g60 100-em laptop that I have had for nearly 6 years and this morning, the power button flashed white then then turned the laptop off! Now when I plug it in, there is no power going to the AC adapter! And it will not turn on even though there is full charge on the battery, please help!
6 years is a decent life for a laptop & I assume its a very good laptop you have, otherwise it may not come through all these years,
Ok, I'll try helping you here to revive him,
I assume your laptop came with Windows Vista
What happens when you remove the battery & connect it directly to AC adapter, is it powering on?
Whats the age of battery - 6 years? - may be its stopped working. Try another compatible battery if you've one, if it works a replacement of battery is warranted.
Try doing a hard reset first
Is it coming back?
Still nothing is coming - then,
Troubleshoot by following the HP documents given below promptly:
If you're able to boot after doing hard reset, troubleshoot by following this:
If nothing is coming after all these, & you want it back you may give a visit to local technician to sort out the issue,
Or Contact HP.
08-04-2014 08:59 AM
08-04-2014 09:16 AM
Yeah my laptop came with vista. And it does not even turn on when I try to, even tho there is charge in the battery??? I do not have a replacement battery pack, nor do I wish to fork out for one unnecessarily.
Try doing the other steps mentioned to troubleshoot then,
If nothing works, may be you have to get in touch with technician or Contact HP.