• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-27-2016 10:08 AM

HP Recommended
Product: elitebook 8760w
Operating System: Microsoft Windows 7 (64-bit)

I have a strange issue. I've upgraded my 8760m to  16GB ram and I'm running a 2670qm cpu. I bought two more 8 gb sticks of ram and the laptop won't even post when they are added. In order to test the new ram I removed the 16 GB I was running and booted with just the new ram......it booted fine. I then booted with one of my old 8 GB sticks of ram and one new one and it booted fine. If I add one chip to either one of the empty slots after booting successfully with just 16 GB of ram (in other words trying to boot with 3 sticks of ram installed for a total of 24 GB) the laptop won't post. If I fill all four slots with identically specced ram....the laptop won't post.......is there anything else I can try to make 32 GB of ram work?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.