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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Accepted Solutions
HP Recommended
From the Manual:
Two SODIMM slots - NON customer accessible / upgradeable DDR3L-1600-MHz Single Channel Support DDR3L-1600-MHz Dual Channel Support Supports up to 16 GB of system RAM in the following conƭgurations ● 16384-MB total system memory (8192×2)
So, the good news is you can increase RAM to 16 gigs or 2 x 8 gig modules. Bad news is it is not as easy as that Dell laptop likely was. No easy access panel. See page 41. You have to remove the whole back panel. It is not authorized for end users to do but also it is not as difficult as some models that require motherboard removal to upgrade RAM. You will put the warranty in jeopardy so be aware of that.
You need 2 of these:
8-GB (PC3L, 12800, 1600-MHz) 693374-005
If this is "the Answer" please click "Accept as SOlution" to help others find it.
HP Recommended
From the Manual:
Two SODIMM slots - NON customer accessible / upgradeable DDR3L-1600-MHz Single Channel Support DDR3L-1600-MHz Dual Channel Support Supports up to 16 GB of system RAM in the following conƭgurations ● 16384-MB total system memory (8192×2)
So, the good news is you can increase RAM to 16 gigs or 2 x 8 gig modules. Bad news is it is not as easy as that Dell laptop likely was. No easy access panel. See page 41. You have to remove the whole back panel. It is not authorized for end users to do but also it is not as difficult as some models that require motherboard removal to upgrade RAM. You will put the warranty in jeopardy so be aware of that.
You need 2 of these:
8-GB (PC3L, 12800, 1600-MHz) 693374-005
If this is "the Answer" please click "Accept as SOlution" to help others find it.
2
0
0
HP Recommended
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