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‎01-13-2016 03:03 PM

HP Recommended
Product: 14z-af100 L9R46AV
Operating System: Microsoft Windows 10 (64-bit)

I am looking in to upgrading the RAM of the new laptop I got. My previous computer had 2GB and was fine with that. I seem to use more now that I am on a new computer and can utilize it. I was trying to figure out the product specs and was unable to using the searches on the site. I am trying to find the highest this can hold and what type exactly. If the RAM can even be upgraded on this computer.  I am hoping someone can tell me what would be the best one to use on it above the standard 2GB that it comes with.  The laptop is the 14z-af100 with the identification number of L9R46AV. Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-13-2016 04:42 PM

HP Recommended

Here is the Service manual:

 

Manual

 

There is at least one memory slot and it can take up to 8 gigs of RAM. The memory slots are classified non-customer accessible. To get to them you must remove the bottom cover of the laptop which puts the warranty in jeopardy. However, it is not as hard as some other models which require removal of the whole motherboard to get to the RAM. The recommended 8 gig module is:

 

8-GB (DDR3L-1600) 693374-005

 

See p. 43 of the Manual. 

 

http://www.ebay.com/itm/KINGSTON-HP-ENVY-x360-M6-W102Dx-M6-W-SERIE-8GB-PC3L-12800S-RAM-MEMORY-693374...

 

Post back if you need more help. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

 

View solution in original post

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2 REPLIES 2

‎01-13-2016 04:42 PM

HP Recommended

Here is the Service manual:

 

Manual

 

There is at least one memory slot and it can take up to 8 gigs of RAM. The memory slots are classified non-customer accessible. To get to them you must remove the bottom cover of the laptop which puts the warranty in jeopardy. However, it is not as hard as some other models which require removal of the whole motherboard to get to the RAM. The recommended 8 gig module is:

 

8-GB (DDR3L-1600) 693374-005

 

See p. 43 of the Manual. 

 

http://www.ebay.com/itm/KINGSTON-HP-ENVY-x360-M6-W102Dx-M6-W-SERIE-8GB-PC3L-12800S-RAM-MEMORY-693374...

 

Post back if you need more help. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

 

Was this reply helpful? Yes No

‎09-28-2016 01:58 PM

HP Recommended

Any ideas on an HDD upgrade for this computer L9R46AV?  It came with "500GB 5400rpm Hard Drive".  The computer is running extremely slow and have been told that I should upgrade to an "SSD" drive, but don't see one on Part Surfer?  Thanks for the help!

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