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06-16-2016 06:38 AM
Hey everyone. I bought a HP laptop from the HP online store in USA in November 2015. I am currently in India and my laptop hard drive has failed and needs to be replaced. Is my laptop warranty valid outside the country of purchase(USA)?
Can I get the hard drive replaced under warranty in India even though I bought the laptop in USA? I have read somewhere that replacing hardware under warranty can only be done in the country of purchase. Is this true?
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Accepted Solutions
06-16-2016 03:20 PM
Hi @Prad3791,
Thank you for your query.
I understand that you purchased your notebook in the USA but are now in India and the hard drive has failed. You would like to know about the HP Global Warranty. Here is a document that will answer that question for you:
This is a great question other customers may also be wondering about; please click the "Accept as Solution" if you feel this post has helped you, or could help others. You can say thanks easily by clicking the "Thumbs Up" below! :robotvery-happy:
06-16-2016 03:20 PM
Hi @Prad3791,
Thank you for your query.
I understand that you purchased your notebook in the USA but are now in India and the hard drive has failed. You would like to know about the HP Global Warranty. Here is a document that will answer that question for you:
This is a great question other customers may also be wondering about; please click the "Accept as Solution" if you feel this post has helped you, or could help others. You can say thanks easily by clicking the "Thumbs Up" below! :robotvery-happy:
06-16-2016 10:56 PM
Thank you for the reply. I have gone through the FAQ but it doesn't specifically answer my question. I would like to know if anyone in the forums has had this problem and if they were able to get their laptop repaired under warranty outside the country of purchase.
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