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‎08-24-2016 02:17 AM

HP Recommended
Product: hp pavilion 13-s150sa sd card
Operating System: Microsoft Windows 10 (64-bit)

Hi their I am wondering if you can help me as my SD reader on my laptop does not work I have resently had to reinstall windows 10 as something very bad went wrong but it is now working but the SD reader is not and i don't know if i need to install a driver or not or if it will come under the warranty as it has 3 months left on it?

 

 

Hope you can help

Thanks Lewis

 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-28-2016 09:18 AM

HP Recommended

Hi @Lewis598,

 

If the driver did not work there may be other hardware issues.

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

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3 REPLIES 3

‎08-28-2016 08:49 AM

HP Recommended

Hi @Lewis598,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with the card reader. I would like to assist you today with resolving this issue.

 

There are drivers you need.  Here is a link to download Realtek Card Reader Driver.

 

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

 

Thanks.

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No

‎08-28-2016 09:14 AM

HP Recommended

Hi their thanks for the reply but the driver has not works as installed it rebooted the laptop and still it did not see the SD cards had put in.:smileysad:

Was this reply helpful? Yes No

‎08-28-2016 09:18 AM

HP Recommended

Hi @Lewis598,

 

If the driver did not work there may be other hardware issues.

Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No
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