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‎08-22-2016 11:02 AM - edited ‎08-22-2016 11:37 AM

HP Recommended
Product: ZBook 17 G2
Operating System: Microsoft Windows 7 (64-bit)

After a fresh install of Windows 7 and downloading and installing as many drivers as possible from here: http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6978822&swLangOid=8&swEnvOid=4059

I am still showing 2 unknown devices.

 

Specs: 

HP ZBook 17 G2

Windows 7 Pro 64bit

 

Unknown Devices:

Unknown device - 

ACPI\HPQ6007

*HPQ6007  

ACPI\HPQ6007\3&21436425&0

Universal Serial Bus (USB) Controller - 

Universal Serial Bus (USB) Controller

PCI\VEN_8086&DEV_8C31&SUBSYS_2255103C&REV_04

PCI\VEN_8086&DEV_8C31&SUBSYS_2255103C

PCI\VEN_8086&DEV_8C31&CC_0C0330

PCI\VEN_8086&DEV_8C31&CC_0C03

 

I have searched many of the threads here and am finding plenty of dead links to downloads.

Active links would be very helpful.

 

Thank you.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-22-2016 11:15 AM

HP Recommended

Hi:

 

You need these drivers for those devices...

 

USB:

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978822&swItemId=ob_133397_1&swEnvOid=405...

 

6007:

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978822&swItemId=ob_169876_1&swEnvOid=405...

View solution in original post

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3 REPLIES 3

‎08-22-2016 11:15 AM

HP Recommended

Hi:

 

You need these drivers for those devices...

 

USB:

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978822&swItemId=ob_133397_1&swEnvOid=405...

 

6007:

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=6978822&swItemId=ob_169876_1&swEnvOid=405...

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‎08-22-2016 11:37 AM

HP Recommended

Thank you very much.

I had installed both of those but apparently the wrong versions.

 

Your links worked for my device.

 

 

 

Thanks again,

James

 

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‎08-22-2016 01:57 PM

HP Recommended

You're very welcome, James.

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