• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-04-2016 01:14 PM

HP Recommended
Product: HP Pavilion Notebook - 15-ab04
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

Recently I am unable to insert the exclamation mark (SHIFT+1) on any programs. I know there is no problem with any keys as the shift button works and also the number 1 button works. But when I press these two keys in combination I get nothing (just tried putting an exclamation mark here to no avail). 

 

This problem happened with my dad's HP Win 10 laptop as well. Suddenly most (nearly half of his keys) stopped working and he has been using an external keyboard for 2 months (once again tried putting an exclamation mark here to no avail). 

 

Really dissapointed as it clearly seems to be a HP problem after it happening to both my and my dad's HP laptops only.

 

Can someone shed some light on this problem please. Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-06-2016 11:50 AM

HP Recommended

Okay I manaeged to find the problem, I had an AHK script that interefered with this somehow. So I deleted it and it works. 

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎11-06-2016 11:50 AM

HP Recommended

Okay I manaeged to find the problem, I had an AHK script that interefered with this somehow. So I deleted it and it works. 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.