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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-12-2017 12:30 PM - last edited on ‎02-12-2017 02:09 PM by Retired

HP Recommended

I have the same problem.  My machine is Envy x360 M6-AQ105DX Convertible.  It started the day before yeserday.

I had F.21 installed, and Support Assistant notified me to upgrade to F23, 12/23/16.  I did so, and it worked. 

 

Then Suppoert Assistant said I needed another BIOS upgrade to F.23 Ap1 1/12/17.  I installed it, but it just re-installed F.23.  I tried it twice with the same result.

 

Today, it is still saying I need an updated BIOS (F.23 Ap1),  So I went to  the HP site and it said the latest BIOS is F,23 Rev 1 dated 1/12/17.  I downloaded the SP file SP78934.exe and installed the BIOS yet again.  It reinstalled F23, 12/23/16.

 

Support Assistant is still showing that a newer BIOS is available.

 

Someone needs to tell HP that they have the wrong SP file associated with the new BIOS.

 

 

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