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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-17-2016 05:35 AM

HP Recommended
Product: W0Y93EA#ABZ
Operating System: Microsoft Windows 10 (64-bit)

The top row of buttons on my keyboard stopped functioning. Keys like brightness - +, volume - + mute and airplane mode all stopped working, instead they all act as function keys even without pressing the "Fn" button.

5 REPLIES 5

‎12-18-2016 01:47 AM

HP Recommended
Hi ,


Try enabling Action key in BIOS/UEFI:
http://support.hp.com/in-en/document/c02035108


Regards

Visruth
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‎12-18-2016 02:05 AM

HP Recommended

They were already enabled. I tried disabling then re-enabling them but they still don't work

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‎12-18-2016 02:16 AM

HP Recommended
Hi,


Try restoring the system to previously known good point, when these keys were working as normal.

http://support.hp.com/in-en/document/c03327545


Regards

Visruth
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‎12-19-2016 06:43 AM

HP Recommended

Are you sure there isn't another way? Do I really have to restore the system?

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‎12-19-2016 06:47 AM

HP Recommended
@HPuser189247 wrote:

Are you sure there isn't another way? Do I really have to restore the system?

System Restore is a way to undo system changes by using restore points to return your system files and settings to an earlier point in time without affecting personal files of users.

 

Tutorial

 

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