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‎07-29-2016 09:03 AM

HP Recommended
Product: Hp-g066nl
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone, from some year i'm having a bad trouble with my notebbok:when i force my video card to do a heavy job

(to watch a hd video for expamle) in the 40% of cases my pc crashes in the a black screen. So i read in the internet thath the issue can be solved by an upgrade of BIOS. So can you help me to find the right way in order to upgrade my Bios?

Product Name is Hp-g066nl. Thank you in advance and sorry for my bad english!

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-29-2016 09:35 AM

HP Recommended

There is a fairly new BIOS from September, 2015 which would likely be an update for you:

 

http://ftp.hp.com/pub/softpaq/sp73501-74000/sp73940.exe

 

Download this and run it from within Windows. Don't be running any other programs. Make sure it is plugged in to AC power and has a fully charged battery. Don't expect miracles on the video. It is actually doubtful this will make a difference but the BIOS update is part of ordinary maintenance so it cannot hurt to do it. You may find that the HP software on the laptop has already performed this update and if so the BIOS program will tell you that you already have this BIOS and refuse to go further. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-29-2016 09:35 AM

HP Recommended

There is a fairly new BIOS from September, 2015 which would likely be an update for you:

 

http://ftp.hp.com/pub/softpaq/sp73501-74000/sp73940.exe

 

Download this and run it from within Windows. Don't be running any other programs. Make sure it is plugged in to AC power and has a fully charged battery. Don't expect miracles on the video. It is actually doubtful this will make a difference but the BIOS update is part of ordinary maintenance so it cannot hurt to do it. You may find that the HP software on the laptop has already performed this update and if so the BIOS program will tell you that you already have this BIOS and refuse to go further. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

Was this reply helpful? Yes No
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