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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP ENVY 15 Notebook PC
Microsoft Windows 10 (64-bit)

Please let me know if my unit supports 16GB RAM. details of current spec below:

 

Product - HP ENVY 15 Notebook PC

Installed - 4GB  Micron Technology 1600MHz  X 2

Processor - Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz

 

I run image and video processing extensively and need additional memory. so thinking of upgrading it to 16 gigs if it supports.

3 REPLIES 3
HP Recommended

Need the exact model number but generally 3rd gen Intel Core machines can be upgraded to 16 gigs. I need the exact model number to find you the exact manual and explain exactly how to do the upgrade and the recommended modules. Some recent models make this a very challenging upgrade procedure. 

HP Recommended

Thanks for your response.

 

this is what i have :

 

Product Name : HP ENVY 15 Notebook PC

Product Number : E3S20UA#ABA

 

i had tried everywhere possible to get a manual but couldnt.

HP Recommended

15-j011dx. 

 

Here is the Service Manual:

 

Manual

 

Support for DDR3L (1600-MHz) dual channel Support for 16834-MB of system RAM in the following configurations: ● 16834-MB (8192-MB×2)

 

Memory module (PC3L, 12800, 1600-MHz): 8-GB 693374-001

 

http://www.amazon.com/Kingston-Technology-1600MHz-PC3-12800-KVR16LS11/dp/B00CQ35HBQ/ref=sr_1_1?ie=UT...

 

See p. 49 of the Manual for instructions. Your laptop has an easy access panel to get at the memory so upgrade is fairly easy. Post back with any more questions. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

 

 

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