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HP Recommended
HP Pavillion dv9000
Microsoft Windows 10 (64-bit)

After the recent update for my laptop the sound driver had an error but i fixed it easily after coming to HP site to get an updated version of the driver. Now the coprocessor is having an error. It says code 28 and it doesnt work to update it from the device manager. I need help please

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

OK...

 

Download and run this driver.  It most likely won't automatically install the device.

 

This package provides the driver for the NVIDIA nForce AR Chipset in the supported notebook models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp37501-38000/sp37730.exe

 

If the driver didn't install...

 

Go to the device manager and click on the coprocessor device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp37730.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

View solution in original post

6 REPLIES 6
HP Recommended

Hi:

 

What is the full model number or product number of your dv9000 notebook?

 

The product number can be found on the same sticker as the serial number.

 

You need to manually install the Vista nVidia chipset driver from your notebook's support page, but there are at least two different versions based on the exact model.

HP Recommended

HP Pavilion dv9720us Entertainment Notebook PC
Model #: KC330UA

HP Recommended

[content removed]

HP Recommended

OK...

 

Download and run this driver.  It most likely won't automatically install the device.

 

This package provides the driver for the NVIDIA nForce AR Chipset in the supported notebook models and operating systems.

 

http://ftp.hp.com/pub/softpaq/sp37501-38000/sp37730.exe

 

If the driver didn't install...

 

Go to the device manager and click on the coprocessor device needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp37730.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then restart the PC.

HP Recommended

Thank you for the fast replies, I would've got it done sooner if I didnt have to go to work. The problem is fixed and everything's working just fine.

HP Recommended

You're very welcome.

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