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‎03-06-2017 10:45 AM

HP Recommended
Product: Compaq Presario CQ5500Y
Operating System: Microsoft Windows 7 (64-bit)

Can my Compaq Presario CQ5500Y Desktop run Win 10 64bit.  I am loading the desktop for the first time. It originally came with Win 7 64 bit installed but the HDD was removed. I want to load Win 10 64 bit from scratch. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-06-2017 11:02 AM

HP Recommended

Hi,

Even though HP doesn't supply official drivers for windows 10 for your PC, it will most definetly work. You can let Windows install the necessary drivers automatically the first time you start windows. You can also find individual drivers for the various devices by going to manufacturer website of the device, such as Nvidia for graphic, Reaktek for audio. However it isn't really necessary since Windows will install the necessary drivers.

When you have finished installing Win 10 and have installed all updates go into device manager (right-click on start and click on device manager) and see if any devices do not have drivers (yellow exclamation mark), which you can then look for.

 

Let me know if you need any further help,

David

View solution in original post

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3 REPLIES 3

‎03-06-2017 11:02 AM

HP Recommended

Hi,

Even though HP doesn't supply official drivers for windows 10 for your PC, it will most definetly work. You can let Windows install the necessary drivers automatically the first time you start windows. You can also find individual drivers for the various devices by going to manufacturer website of the device, such as Nvidia for graphic, Reaktek for audio. However it isn't really necessary since Windows will install the necessary drivers.

When you have finished installing Win 10 and have installed all updates go into device manager (right-click on start and click on device manager) and see if any devices do not have drivers (yellow exclamation mark), which you can then look for.

 

Let me know if you need any further help,

David

Was this reply helpful? Yes No

‎03-06-2017 11:09 AM

HP Recommended

Thank you for your quick response! It helps greatly!

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‎03-06-2017 11:12 AM

HP Recommended

Your welcome,

David

Italy

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