• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-13-2016 02:49 PM

HP Recommended
Product: G2H01PA#ACJ
Operating System: Microsoft Windows 8.1 (64-bit)

i did found a serious issue in my notebook for few days,we i connect my AC adapter to my notebook it showed plugged in,not charging................i need a solution !!!!!!!!!!

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-14-2016 03:42 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try to do  a system restore to before the problem started and check if the software causing the issue?

 

Also, you may consider running a battery calibration. 

 

This resource will be useful useful:

HP Notebook PCs - Testing and Calibrating the Battery (Windows 😎

 

 Let us know if that works!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-14-2016 03:42 AM

HP Recommended

Hi,

Thanks for using the HP Forums.

 

Can you try to do  a system restore to before the problem started and check if the software causing the issue?

 

Also, you may consider running a battery calibration. 

 

This resource will be useful useful:

HP Notebook PCs - Testing and Calibrating the Battery (Windows 😎

 

 Let us know if that works!

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.