12-30-2013 10:19 AM
Thank you for you inquiry. I will do my best to help!
I understand that your fan is not working. Do you get an error message? I am sending you a link to "Error: CPU Fan Failed" click here. If you decide to change the fan yourself I would suggest you start with a large piece of paper and make some squares or grids on it. When disassembling place the screws and parts in each square in order. When you go to re assemble you can follow your squares backwards and ensuring the parts and the screws are going into the correct place. I am sending you a link to a YouTube Video on "How to Fix an Overheating Laptop" click here. I hope this helps.
I work on behalf of HP
02-18-2014 04:52 AM
HP Pavilion g series Windows 7
received message that my cooling fan is not working and could damage my data and computer. How do I fix this?
03-18-2014 11:06 AM
i GET THE SAME MESSAGE AT WHEN STARTING UP THE LAPTOP (g7) I DISCOVER THAT IT DOES NOT HAPPENS ALWAYS , JUST SOMETIMES, AND THAT USING A CLIP TO MOVE THE FAN BLADES , IT SUDDENLY STARTS RUNNIG. AFTER THAT IT KEEPS WORKING WITHOUT MORE ISSUES. TRY IT.
1. START THE LAPTOP
2. IF MESSAGE COMES UP SIMPLT HIT ENTER
3. LOCATE THE FAN (BACK LEFT SIDE OF LAPTOP)
4. USE A CLIP OR SOMETHING SMALL ENOUGH TO GO THROUGH THE GAPS.
5. MOVE THE BLADES FORWARD AND BACKWARDS A COUPLE OF TIMES UNTIL THE FAN STARTS WORKING
AND YES I THOUGHT ABOUT BUYING A NEW ONE, BUT INSTALLING IT REQUIRES OPENNING AND PUTING APRT THE WHOLE LAPTOP. SO I DECIDED i WILL KEEP USING TTHIS TRICK. IT WORK EVERY TIME AND TAKES 3 SECONDS. BESIDES, THE MESSAGE ONLY APPEARS FROM TIME TO TIME.
I DO NOT THINK IS SOFWARE RELATED LIKE TO UPDATE BIOS.
11-11-2015 05:19 PM
Brilliant solution! Worked right away. Ended up using a straightened out staple to fit through the crack. Not sure why it stopped but it fired right up after giving it a little push.
11-11-2015 06:50 PM
SOLUTION: i followed a youtube video to open tje laptop all the way until i was able to extract the fan. It took me an hour but it was wort it. I open the fan and realize it was dirty and had no lubricant. I cleannes it and put vick vaporhub instead of oil or grase. Yes you might be lughing and thinking its a joke BUT ITS NOT. it is the second time I used this tech ique And for some reason the thickness of the vaporhub is PERFECT for the fans. Oil will dry very soon and grease is too thick and slows down the fan. Vick vaporhub simebow is perfect. I fixed it 8 months ago and up to this day my lapto makes no noise, never got message again and I keep it runin a game and bot 24/7. So now I know it simply WORKS. Plus no buying stuff or ordering a new fan!
11-11-2015 06:55 PM