06-03-2012 04:07 PM
Pavilion dm4- 1165dx notebook
1.5 years of usage
No history of hardware changes
Today I noticed, that when I was closing my Pavilion dm4- 1165dx notebook it started making creeky sounds near one of the hinges. So I investigated and looked in the back and noticed small little specs of black pieces were on table along with a loose silver cover hinge (this part was still attached just loose). What did I do? What should I do? How is the computer breaking down already when it's a little over a year old since I purchased it? Thanks for your help and time.
06-04-2012 02:46 PM
Sometimes hinges seize up in which case they start destroying everything around them. Stop opening and closing the laptop, get a replacement hinge. You might as well replace them both:
The repair is not too hard. Post back if you want the Manual and any more advice.
06-16-2012 01:26 PM
I had the same thing happen to me. I let it go for several months. From creeking and sounding weird, it progressed to have the screen freeze up and fill with lines that could be fixed by opening and closing the screen a little bit. Then near enough the second anniversary of buying the laptop, one of the hinges broke free from the plastic housing and screen. The rough plastic edges cracked the screen and I lost the picture. To replace it at that point would be more expensive than getting a quicker, faster machine.
I don't know if its a common problem, but its an expensive pain. I would listen to the other post and replace the hinges and plastic covers while you still have time to save the machine.
06-19-2012 12:56 PM
I'm not sure. I had to buy a new laptop. It was the screen plus the battery fading after 2 years. I would recommend new hinges and the plastic covers (just guessing). Maybe even the plastic covers themselves can be removed since it is the thing that is rubbing and compressing that caused most of the damage. Let me know if you find out what works, if its a cheap fix, maybe I can get mine up and running.
11-18-2012 01:56 PM
Just joined the club. The right hinge is disintegrating on my laptop. Ordered replacement hinges from OutletPC.com. Hope installation isn't a nightmare. HP really should offer free repairs for its shoddy design.
01-08-2013 07:53 AM
There is a whole topic on this already. Join the club, because you've unfortunately bought a flawed product. Read the other topic here: http://h30434.www3.hp.com/t5/Notebook-Hardware-e-g
Please post pictures if you can and inform HP! It's unfair that we have to deal with their mistakes while they just turn away from us with our money...
- HP Notebook PCs - Reducing Heat Inside the PC to Prevent Overheating
- Computer Does Not Start and the LEDs Blink or the Computer Beeps
- Performing a Hard Reset or Forced Reset
- HP PCs - Improving Slow System Performance and Maintaining Your Computer (Windows 10)
- HP PCs – Resolving Slow System Performance (Windows 8)