05-22-2009 05:20 AM
I have HP Pavilion dv6500 laptop since June 2007. It was working fine till last month when it suddenly crashed ..I tried restarting it but when i press the start button the blue light doesnot stay, i have tried starting it withouht battery but it doesnot start..
I dont know where to take my laptop for diagnostics..I called UK Hardware support number , they just send me back to webiste..
Any help , suggestions will be highly appreciated.
Thanks and Regards,
05-22-2009 07:38 AM
05-22-2009 10:38 AM
05-22-2009 11:17 AM
Thanks first of all for replying..I have tried the reseating memory module..doesnot work..i didnot understand your second part..can you please explain in detail..what do u mean by go in the ac..
05-23-2009 02:55 AM - edited 05-23-2009 05:41 AM
I didn't realize that your thread was hijacked by John_C.
John_C... that is not so nice to do. You should have started your own thread.The following information is for John_C.
it sounds as if you need to remove the cover on the case just forward and below the display and reseat the connectors for the power button board. I will see if I can find some instructions for you. here is a link to the pdf format service manual for the dv6000 series. There is a section that shows how to do what you need in Removal and Replacement procedures numbered 5.13. There might be as simple a problem as loose screws. BTW for a laptop, jewelers screwdrivers are required. Normal garage tools are not sufficient. Use a small box to put the tiny screws in as they are quite easy to misplace.
There are three ZIF connectors on the board and two of them are loose and causing your power and audio issue. I expect the problems are at the most forward connector and the one on the right had side. The flat ribbon cable plugs directly into the connector. Handle them gently
05-23-2009 04:18 AM
I have tried all the options..I belive and I have been told its a mother board problem..do you know how much it will cost if I go for HP Support and Repair program..