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Tutor
Posts: 9
Member Since: ‎05-20-2015
Message 1 of 9 (3,419 Views)
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ethernet driver

Product Name: pavilion 15-p117na
Operating System: Microsoft Windows 7 (64-bit)

hp assistance has removed my driver and now not working. i think it was a broadcom but am not 100%

the hardware id's are as follows.

 

PCI\VEN_10EC&DEV_8136&SUBSYS_227E103C&REV_08
PCI\VEN_10EC&DEV_8136&SUBSYS_227E103C
PCI\VEN_10EC&DEV_8136&CC_020000
PCI\VEN_10EC&DEV_8136&CC_0200

 

can anyone please help find me the correct driver for windows 7 64bit.

 

cheers

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Accepted Solution

Re: ethernet driver

Hi:

 

You may have to install the Intel chipset driver and reboot, if after you install the Realtek ethernet driver you are getting the deep sleep mode error.  The second file on the list is the auto install file.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-

 

Then reinstall the realtek ethernet driver.

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

File name: sp68947.exe

Release details

Released: Sep 17, 2014

Version 7.72.410.2013 Rev. A

 

 

 

 

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Grad Student
Posts: 141
Member Since: ‎05-18-2015
Message 2 of 9 (3,413 Views)

Re: ethernet driver

 

Dear Customer,

Welcome and Thank you for posting your query on HP Support Forum.

 

Here is the driver for your HP Pavilion Notebook - 15-p117na:

 

http://ftp.hp.com/pub/softpaq/sp68001-68500/sp68120.exe

 

Hope this helps, for any further queries reply to the post and feel free to join us again.

**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,
VSL85
Although I am an HP employee, I am speaking for myself and not for HP

Distinguished Professor
Posts: 1,979
Member Since: ‎03-14-2009
Message 3 of 9 (3,411 Views)

Re: ethernet driver

The Hardware ID is for: Broadcom WLAN

Driver:

http://ftp.hp.com/pub/softpaq/sp51501-52000/sp51605.exe

 

ALSO

Try installing HP Support Assistant which will automatically download and install drivers/updates:

HPSA Link: 

http://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

 

Wish you luck,
Karthik

--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
Tutor
Posts: 9
Member Since: ‎05-20-2015
Message 4 of 9 (3,401 Views)

Re: ethernet driver

after installing it says find file error. says about deep sleep mode.. this not working for windows 7 64bit

have you any other suggestions

Tutor
Posts: 9
Member Since: ‎05-20-2015
Message 5 of 9 (3,396 Views)

Re: ethernet driver

that link is for wireless lan..not ethernet{lan)...my wifi is working fine..

thanks

Grad Student
Posts: 141
Member Since: ‎05-18-2015
Message 6 of 9 (3,388 Views)

Re: ethernet driver

Dear Customer,

Welcome and Thank you for posting your query on HP Support Forum.

 

This is for NIC CARD:

 

http://ftp.hp.com/pub/softpaq/sp68001-68500/sp68120.exe

 

Hope this helps, for any further queries reply to the post and feel free to join us again.

 

Thank You,
VSL85
Although I am an HP employee, I am speaking for myself and not for HP

Highlighted
Provost
Posts: 82,150
Member Since: ‎07-13-2010
Message 7 of 9 (3,379 Views)

Re: ethernet driver

Hi:

 

You may have to install the Intel chipset driver and reboot, if after you install the Realtek ethernet driver you are getting the deep sleep mode error.  The second file on the list is the auto install file.

 

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-

 

Then reinstall the realtek ethernet driver.

 

This package provides the Realtek Local Area Network (LAN) Driver that enables the Realtek Network Interface Card (NIC) Chip in supported notebook models that are running a supported operating system.

File name: sp68947.exe

Release details

Released: Sep 17, 2014

Version 7.72.410.2013 Rev. A

 

 

 

 

Tutor
Posts: 9
Member Since: ‎05-20-2015
Message 8 of 9 (3,374 Views)

Re: ethernet driver

yet again paul tikkanen..you are my hero...thanks again for sorting my problems

 

cheers buddy

Provost
Posts: 82,150
Member Since: ‎07-13-2010
Message 9 of 9 (3,372 Views)

Re: ethernet driver

You're very welcome.

 

Glad to have been of assistance.

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