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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Connect the external power adapter, remove the battery and presss the power button.

 

Does the notebook boot to the Windows logon screen now?



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



6 REPLIES 6
HP Recommended

I tried removing the battery , plugged in the AC but still it shows power light on and caps lock light on and the AC light blicking . I did press the power button on for 20 sec but the laptop won't boot up or power on.

 

HP Recommended

If the battery is removed and the AC power led still blinks, there is a problem with the power adapter.

 

If the AC power led stays a solid color, that means  the power supplied by the power adapter is ok. It is a diagnostic indication.

 

Does the battery charge when the notebook is turned off and the battery is inserted?



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

The  AC light is still blinking when i put in the battery and plugg in the power adaptor. 

HP Recommended

I have same problem but I did not recognize solutions

HP Recommended

I am having the same problem.   The AC power plug light blinks on and off.  The power button - solid light, the CAPS solid light.    Same lights with a battery, only AC plugged in,  with AC & Battery.

 

I called HP Warranty and they are sending out parts for system board and also the AC plug-in parts.

HP Recommended

@Ali007 wrote:

The  AC light is still blinking when i put in the battery and plugg in the power adaptor. 


 

 

If a hard reset does not help, then that is likely to mean that the systemboard has failed.



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If my post was helpful or you just want to say thanks, click on the Yes button next to the "was this reply helpful?"



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