04-11-2013 09:53 AM
I am using HP Pavilion g4, i had youcam in it. But unfortunately, it says that my webcam is not enabled when i open the youcam. I had already installed the youcam. I was told to enable it in the imaging device in the contol panel, but i could find imaging device in it, Control panel>hardware and sound>Devices and Printer. I need the webcam urgently. Can someone help me?
04-11-2013 04:58 PM
Can you provide the full product model for your PC, that will help provide the most accurate answers (if you need help finding your specific model, check this document).
I would recomment starting your troubleshooting in the document below:
There is a section on what to do if the webcam isn't listed in the Device Manager, you might start there if your in a hurry, but I'd recommend starting at the top since there could be many different things causing your problem.
If you can't get it working, post back your specific model number, and what you tried and any details about how it went so we can continue to help.
04-18-2013 03:16 PM
I see that you are having problems with the webcam on your HP computer. I have a couple of suggestions that may help with this issue.
Here is a link to some troubleshooting steps that may help with this issue. Follow the steps in the link and let me know what happens.
- HP Notebook PCs - Reducing Heat Inside the PC to Prevent Overheating
- Computer Does Not Start and the LEDs Blink or the Computer Beeps
- Performing a Hard Reset or Forced Reset
- HP PCs - Improving Slow System Performance and Maintaining Your Computer (Windows 10)
- HP PCs – Resolving Slow System Performance (Windows 8)