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‎01-13-2017 04:37 AM

HP Recommended
Product: hp k8m96ea
Operating System: Microsoft Windows 8.1 (64-bit)

hello!
i have the hp-15-r127na (hp k8m96ea) and i want to upgrade the ram. Based on your website,
http://support.hp.com/us-en/document/c00820047
i searched on crusial website and i found the following compatible ram module,
http://www.crucial.com/usa/en/compaq-15-%28intel-series%29/CT5681757 with code "CT5681757".

In my local stores i find the following ram module,
Crucial Ballistix Sport 4GB DDR3-1600MHz (BLS4G3N169ES4CEU),
which has the same name but deferent code. Will it be compatible? Please advice me responsible.

Thank you.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-13-2017 07:05 AM - edited ‎01-13-2017 07:08 AM

HP Recommended

Yes.

 

You should be able to order a single 4GB compatible Crucial memory module online from a vendor.

 

I certainly would hesitate to do business with a store that said what you were told.  Consider having them upgrade it for you. That gives them the responsibility and the risk.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

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4 REPLIES 4

‎01-13-2017 04:55 AM

HP Recommended

Hello

 

 

Please look at your unit specs :  http://support.hp.com/in-en/document/c04507365

 

The unit processor supports upto 8GB MAX DDR3L 1333 technically.

 http://ark.intel.com/products/82103/Intel-Celeron-Processor-N2840-1M-Cache-up-to-2_58-GHz

 

So any brand/make which is  DDR3L 1600/1333 will work fine with your PC.

 

NOTE : Crucial Ballistix Sport 4GB DDR3-1600MHz (BLS4G3N169ES4CEU) WILL WORK FINE

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

 

 

 

 

 

 

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‎01-13-2017 04:57 AM

HP Recommended

That is not listed as a compatible model.

 

Purchase the one that Crucial sells as guaranteed compatible.  Install memory modules as identical pairs.

 

Do not install a module that is not absolutely identical to the one already installed. That is unless you don't mind it not booting up at all. 

 

Installing a memory module that has a faster bus speed will not make memory access any faster.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎01-13-2017 05:34 AM

HP Recommended

Thank you both for your reply!

 

The motherboard of my laptop has only one avaliable memory slot with 2GB ram module. I want to replace it with 4GB ram module. Unfortunatelly in my country (Greece) there isn't avaliable the recomended code numbers from Crusial. I can find the same names but deferent code numbers.

 

For example,

 

recomended from Crusial,

http://www.crucial.com/usa/en/compaq-15-%28intel-series%29/CT5681757 (name: Crucial Ballistix Sport 4GB DDR3-1600 SODIMM, code number: CT5681757).

 

avaliable in my country,

http://www.skroutz.gr/s/4028630/Crucial-Ballistix-Sport-4GB-DDR3-1600MHz-BLS4G3N169ES4CEU.html  (name: Crucial Ballistix Sport 4GB DDR3-1600MHz, code number: BLS4G3N169ES4CEU).

 

Coming in contact with a local store they told me in case of incompatibility i can't return the module. So i guess it's better to look for abroad.

Was this reply helpful? Yes No

‎01-13-2017 07:05 AM - edited ‎01-13-2017 07:08 AM

HP Recommended

Yes.

 

You should be able to order a single 4GB compatible Crucial memory module online from a vendor.

 

I certainly would hesitate to do business with a store that said what you were told.  Consider having them upgrade it for you. That gives them the responsibility and the risk.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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