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‎07-29-2012 11:53 AM

HP Recommended

My CD-ROM drive cannot detect CD's or DVD's.  I have used the microsoft "fix it" tool and it doesn't detect that the driver is out of date nor does it need updating.  I have tried uninstalling the driver via the control panel settings  and restrating my laptop to see if it will reinstall the driver automatically but it always fails.

 

Does anyone have any suggestions??? I would be very grateful.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-29-2012 01:26 PM

HP Recommended

Hi:

 

You can try editing the registry.

 

http://www.ehow.com/how_4927228_use-registry-fix-dvd-drive.html

 

Paul

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4 REPLIES 4

‎07-29-2012 01:26 PM

HP Recommended

Hi:

 

You can try editing the registry.

 

http://www.ehow.com/how_4927228_use-registry-fix-dvd-drive.html

 

Paul

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‎07-29-2012 02:24 PM

HP Recommended

Thank you very much for your help Paul.  I was able to follow the guidelines on the link you provided and it solved the problem.

 

Warren 

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‎07-29-2012 02:30 PM

HP Recommended

You're very welcome, Warren.

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‎06-16-2016 01:43 PM

HP Recommended

I have a Pavilion dv6-3012he running Windows 10 after a 7 upgrade. How would I reset my dvd drive for Win10?

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