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HP Recommended
elitebook 8460p
Microsoft Windows 10 (64-bit)

<h4>

hello,i have an elitebook 8460p
the specs at the sites do confirm it has AMD Radeon HD 6470M  graphic card,and all i can detect is only the intel HD3000

even the drives listed in the hp site mentioned the AMD

now i cant install or detect the AMD graphic card at all,even they told its a legacy version which got another installing program,downloaded it,and after installation i got nothing

is there a way to know if i have the AMD card or not,by serial number or whatever way ?

P.S : when i got it,it had a win 7,didnt look actually at the drivers and upgraded to win 10 so i am not sure about that,and the intel driver got installed by windows update automatically

<h4>

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Most of the 8460p's only came with the onboard Intel graphics, not the Intel/AMD switchable graphics.

 

If you only see the Intel HD 3000 graphics adapter listed under the display adapters device manager category, then it only has the onboard Intel graphics.

 

If it had the Intel/AMD switchable graphics, even if the driver was not installed, you would see two graphics adapters listed there.

 

HP has to put both sets of drivers on the support page for the models that do come with the Intel/AMD switchable graphics.

 

Look under the Network driver section...there are drivers for multiple model wireless cards, but there is only one model wireless card installed in your PC, not 6.

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Most of the 8460p's only came with the onboard Intel graphics, not the Intel/AMD switchable graphics.

 

If you only see the Intel HD 3000 graphics adapter listed under the display adapters device manager category, then it only has the onboard Intel graphics.

 

If it had the Intel/AMD switchable graphics, even if the driver was not installed, you would see two graphics adapters listed there.

 

HP has to put both sets of drivers on the support page for the models that do come with the Intel/AMD switchable graphics.

 

Look under the Network driver section...there are drivers for multiple model wireless cards, but there is only one model wireless card installed in your PC, not 6.

HP Recommended

ty

HP Recommended

You're very welcome.

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