• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-15-2013 04:43 PM

HP Recommended

ACPI\VEN_HPQ&DEV_0004
ACPI\HPQ0004
*HPQ0004

Was this reply helpful? Yes No

‎06-17-2013 07:12 AM

HP Recommended

I have the bluetooth problem .. its workn but not all of its option - i can't comunicate with mobile or anyother device , just send and recive files .. even i download the driver correct from Hp site for me ProBook 4530s  , there is a trubleshoot mark on the laptop icon on Devices and printers window and when i truobleshoot it it says that " there is a problem with the driver for virtual bluetooth support . reinstall the driver may fix the problem " and when i press fix it it says " virtual bluetooth support has a driver problem : not fixed " so please halp " as soon as possibol " Untitled.pngUntitled1.pngUntitled2.pngUntitled3.png

Was this reply helpful? Yes No

‎11-18-2013 01:34 PM

HP Recommended

I have the same problem. Please can you help me?

I have Windows 7 Professional.

 

 

1.jpg

 

 

2.jpg

 

0.jpg

 

Was this reply helpful? Yes No

‎11-19-2013 02:13 PM

HP Recommended

I am sorry, but to get your issue more exposure I would suggest posting it in the Commercial Forums since this is a commercial product or Business product. You can do this at http://h30499.www3.hp.com/hpeb/

 

Thanks

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.:smileyhappy:


I work on behalf of HP
Was this reply helpful? Yes No

‎02-26-2014 07:04 AM

HP Recommended

i buy hp prbook 4530s with genviene window that time blueetooth was working 

but when i change os it does not listed in device manager  nor in hp connection manager i m sick of these help me out 

 

 

 

 

 

 

 

 

devicemanger.png

know i m using os windows 8.1 pro

Was this reply helpful? Yes No

‎03-21-2014 07:48 AM

HP Recommended

USB\VID_03F0&PID_311D&REV_0001
USB\VID_03F0&PID_311D

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.