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‎03-06-2013 10:49 AM

HP Recommended

I'm downloading the GeForce 8600M GT driver now, I also noticed from looking at my papers that, In the Monitors section, On Vista I had, Generic PnP Monitor, Now I have Windows7 it says Generic NonPnP Monitor, What does this mean and what does it affect?:)

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‎03-06-2013 10:57 AM

HP Recommended

Hi:

 

That is your laptop display screen and those almost always come up as generic monitors--plug and play or non.

 

Try the W7 32 or 64 bit version for the fingerprint sensor from the link below.

 

http://www.mydigitallife.info/upek-fingerprint-sensor-biometric-software-and-drive-for-windows-7-bas...

 

 

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‎03-06-2013 11:13 AM

HP Recommended

Okay, Everything is sorted now 🙂 Thanks for the help!! Really helped:)

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‎03-06-2013 11:25 AM

HP Recommended

I clicked on the x86 bit and it comes up page unavailible? Do you have any other links for me please? thnx:)

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‎03-06-2013 11:36 AM

HP Recommended

Here ya go...right from the mfr... :generic:

 

http://support.authentec.com/Downloads/Drivers/Windows.aspx

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‎03-06-2013 11:47 AM

HP Recommended

I don't see a download icon on there haha?:) The images don't load properly lol 🙂

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‎03-06-2013 11:56 AM

HP Recommended

OK...what you have to do with that file is to install it manually.

 

Here's how to do that...

 

1. Download the file on the page where it looks like this...

 

Release date:6/7/2010 
Revision:2.19C 
Filename:2.19C_package.zip 
File size:4882997 bytes
Platform(s):Windows XP, Windows Vista 64bit, Windows server 2003, Windows Server 2003 64bit, Windows XP 64bit, Windows Vista, Windows Server 2008, Windows Server 2008 64bit, Windows 7, Windows Server 2008 R2 64-bit 

 

Then extract that file to a folder and remember where you put it.  :generic:

 

Then go to the device manager and click on the biometric coprocessor device. Click on the driver tab. Click on Update Driver.  Select the Browse my computer for software method, and browse to the folder you extracted those files to.

 

Make sure the Include Subfolders box is checked and the drivers should install.

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‎03-06-2013 12:01 PM

HP Recommended

Okay thankyou:) I've done it now and its all done and sorted:) Thanks for helping me!:D

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‎03-06-2013 12:59 PM

HP Recommended

You're most welcome!

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‎07-11-2014 07:03 AM

HP Recommended

when i put on my system, before loging in my laptop is always telling me that my biometric authentication is not working properly.please how do i fix this issue

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