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‎07-06-2016 03:42 PM

HP Recommended
Product: envy m6 1105 dx
Operating System: Microsoft Windows 10 (64-bit)

When I closed my laptop today, the silver back came away from black border around screen on the lower left corner by tne hinge.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-07-2016 10:31 AM

HP Recommended

Hi @amhirsch,

 

Welcome to the HP Forum! It is a fantastic site to find information, tips, and suggestions. For you to have the most rewarding experience please review the HP Forums Guide. First Time Here? Learn How to Post and More.

 

I understand that the silver backing is separating from the black display frame in the lower left corner by the hinge on your Envy notebook. As this is a hardware issue, please contact HP Support for service options. Please contact HP support at Contact HP Support .

 

Please let me know the outcome.

 

To express appreciation for my post please click the “Thumbs Up Icon”.  If my post resolves the issue you are experiencing, please click"Accept as Solution" to help others find what worked for you!

Sparkles1

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎07-07-2016 10:31 AM

HP Recommended

Hi @amhirsch,

 

Welcome to the HP Forum! It is a fantastic site to find information, tips, and suggestions. For you to have the most rewarding experience please review the HP Forums Guide. First Time Here? Learn How to Post and More.

 

I understand that the silver backing is separating from the black display frame in the lower left corner by the hinge on your Envy notebook. As this is a hardware issue, please contact HP Support for service options. Please contact HP support at Contact HP Support .

 

Please let me know the outcome.

 

To express appreciation for my post please click the “Thumbs Up Icon”.  If my post resolves the issue you are experiencing, please click"Accept as Solution" to help others find what worked for you!

Sparkles1

Was this reply helpful? Yes No
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