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3 keys intermitte ntly do not function, the "G, H, Delete" keys.
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08-16-2011 09:11 AM
I am not able to identify a specific event process or action which enables or disables these 3 specific keys from functioning correctly. On occasion, multiple depression of the KB key activates the character and other times no response. The failure/success of the key functioning correctly is intermittent with no time of day or application activity being consistent.
These characters - G H & delete key are the only keys affected.
I recently reformatted the HD and reinstalled the OS/build from scratch and the experience continues.
Any comments or recommendations are greatly appreciated.
External KB and the virtual KB do not display this issue.
michael
Re: 3 keys intermitte ntly do not function, the "G, H, Delete" keys.
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08-16-2011 09:15 AM
not a software issue then. probably need to replace/repair the keyboard.
Re: 3 keys intermitte ntly do not function, the "G, H, Delete" keys.
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08-16-2011 09:18 AM
Hi Michael,
The problem with the keyboard is almost certainly Hardware related ( either with the keyboard unit itself or with the connection to the Motherboard ).
Is your notebook still under warranty?
Regards,
DP-K
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