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02-04-2009 10:23 AM
when I`ve turn on my laptop (PAvilion DV6383EU) the screen remained blank, all the led are on. After few seconds from the boot, my laptop gets out 3 beeps, 1 long and 2 short.
Please help me, I`m in Uk to study, I`ve bought my laptop in Italy and i don`t know how to repair here. Besides it is out of warranty.
02-05-2009 07:02 AM
02-05-2009 12:39 PM
It`s not the first time. I has happened in the past and they have replace my laptop, because was under warranty but I don`t know what was the problem. I suppose the video card.
Someone has told me these sond beeps are the code for a specific hardware problem.
About the overheating, I suppose no, because I used it two nights ago and then I`ve shutted down to go to bed. And the problem has appeared the morning after.
I`ve used it on the bed, I hope it would not have cusated the eventula overheating....
02-06-2009 04:42 AM
Thanks to you narrowing it down to the video, I realized that my machine's only been hanging with beeeeep beep beep since I started using both internal and an external monitor. I'd apparently fixed the problem yesterday by re-seating the RAM, but it failed again today. At the time I had the external monitor unplugged, and after reading the last post I tried plugging the external monitor in again and the machine actually restarts!!! Could the beeping be any more cryptic?
I'm busy doing a fresh backup now just in case I lose yesterdays work, but fingers crossed.
(Machine dv6331eu. Wireless still not working.)
cheers - MartinW
02-06-2009 06:15 AM
02-10-2009 04:25 AM
Oh dear, false hope. I managed to complete a backup successfully, but that's the last thing the machine's done. It's totally back to beeeep beep beep whatever I do.
02-21-2009 08:49 AM
I`ve found the cause of my problem. A chinese technician has told me that is a defect of my video card (Nvidia 7000 series) which is incompatible with AMD processors that work with a high temperature. And he said that is a well known problem. I`ve had the same problem 8 months ago. He said that if HP will replace again with the same video card, few months more and the problem will come again.
So, now, what I have to do? In your opinion it is possible to ask HP customer service to replace both video card and processor? And, Is it compatible to do that with my laptop case?
Otherwise I suppose I`ll buy another one, but it is a pity because mine is brand new.