HP Support Forums

Join in the conversation.

Search the Community
turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
This HP Community is for Customer to Customer Product Support. First Time Here? Check Out Videos on How to Search, Register, Post and More.

Brand New direct from HP DV6 touchpad doesn't work! (303 Views)
Reply
Reply
Topic Options
fred929 Honor Student
Honor Student
fred929
Posts: 3
Registered: ‎02-19-2011
Message 1 of 1 (303 Views)
Report Inappropriate Content

Brand New direct from HP DV6 touchpad doesn't work!

‎03-15-2012 01:38 PM

I just got my wifes new laptop two days ago a DV6 with the 160 SSD. When I booted it up and followed the instructions, double tapped to turn on the touch pad, nothing happened. This is a brand new laptop bought directly from HP. Now I'm having regrets about buying the DV6. I see why they are trying to give them away on Facebook.

I installed new drivers, still not working. I restored it to factory setting and still nothing. The touchpad started working but the the keyboard would stop working, shortly after that the touch pad would stop working. I would close the screen and open it back up log back in, everything works for about 10 minutes then the touchpad would stop working again.

I may return it and just get a Macbook for the wife and put win7 on it.

zd8230us (2005) dv6308nr (wife's) HPE-180t (mine 2010) Officejet Pro 8500a eprint (home office) dv6 (NEW non working Touchpad)
0
Reply
0
Please use plain text.