CTO TX1000 lost WiFi for the 2nd time and can heat up your morning coffee.

[pcdok]

The TX1000 as I have it configured is an expensive tablet PC. IT is now 15 months old. It was returned for a new one before my 30 days of purchase was up do to video problems ( horizontal garbage on the bottom of the LCD). Once we recieved the new TX1000 it ran quite well. Except that both the tablet and the power brick became hot enough to burn human skin. Now at 14 months we (My wife and I) lost WiFi 1st. Then not 2 weeks later I went to boot it up. Not a thing but a flash of the LEDs on the unit and then it went cold. Contacting HP they made me purchase an extended warranty (which I expected). I sent the unit in and they replaced just about everything except the display. 

It has been back from the Service Center for 3 weeks and we have once again lost the built in WiFi and now the power brick is starting to heat up to it's normal scalding temp. I have been using a Linksys USB54GC for wireless connectivity or hard wired to our router for streaming. Now I have to send it back again to have a system board and wireless card replaced. I have lost all my faith in HP PC's. Our printers we have owned from them over the years are fine. Their PC's in my opinion are garbage. Being A+ certified and in the PC repair and modding field. I will build my own tablet or laptop next time. If you see this model for sale on Ebay or on the Net RUN! The broadcomm chip used to control the wireless card is garbage. It is on the mainbord and I have seen many posts simalar to mine. Want to repair your own, good luck. For the price of the parts you can buy a Dell Laptop or build a nice one of your own.

HP you really screwed up on this design. Stick with printers and folks dont buy a Christmas lemon as I hear the newer versions are not much better.

[madashedoubleL]

I lfell asleep with my arm next to the machine and got burned! I am sooooooo pissed that I don't know what to do. This happened because I lost my wifi and was trying to troubleshoot and got too tired and fell asleep! Shame on you HP! I will be going to the doctor tomorrow and if I don't hear from tech support, I will bew going to a lawyer shortly after!!! I can't believe for what we pay, this is the crap we get! I think the two problems must be related as the both seemed to happen at the same time.

[Illusion]

This machine has known issues that HP refuses to acknowledge. Keep trying, they have to notice us eventually.

[ab]

Yes, they still refuse to acknowledge.  I have been complaining for more than a year and they still say there is no known problem...

[johne11]

I'm having the same issues.. and yes, it does run HOT.  I know AMD processors have always been hotter than Intel, but sheesh..  this can melt plastic.

I just sent off a dv6000 to have the motherboard replaced because of similar issues, maybe this one needs it as well.

[Tartersmell]

About the linksys wifi connection,  Make sure your WIFI settings are at max power. IN Device manager.

Second, Try a different router wifi connection, Use a friends etc.  The linksys routers are known to fail after a year and disconnect over and over again.  Mine lasted 2yrs but I was lucky.  Now have a Netgear cheapo g 4port 39 bucks, connection problems gone.

About the heat,  The power brick is getting to hot? or the Machine is getting to hot?  The processor can get to 194 degrees before it will fail.  There is no way we can touch 190 degrees.  At 130 degrees, Our skin can burn but for a processor, 130 is quite normal.

Did you try removing your battery and see what changes,  Keep me posted.

I own a amd tori 64 bit NOTE which runs pretty cool for what it is.  The only thing is the Dust Builds up in the Cooler so quickly its insane.  I can feel the heat off of the keyboard and I know its time to R+R keyboard, Tin, and blow the dust from the front of the cooler.  It sucks, yes but its going on 3yrs old with all orginal parts.

Message Edited by Tartersmell on 01-30-2009 08:37 AM

Message Edited by Tartersmell on 01-30-2009 08:41 AM

[Sticky1981]

Check out this thread, http://h30434.www3.hp.com/psg/board/message?board.id=Hardware&thread.id=3982 I think HP have admitted there are problems also try looking at http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&cc=us for info on an extension to the warrenty on some models with certain defects.

If the laptop is non-US you should navigate to the equivelant page in correct region of the HP website.

[steveied]

CTO TX1000, Waffle Iron?

I think you have missed the point, HP had intended this to be a multifunctional laptop/cooker/paint stripper/, maybe they could get together with George Forman and come up with a thousand pound waffle toaster,  new motherboard fitted,cost £250 from PC world when the warranty was just out, this repair has only a three month waranty, and its already shutting down randomly when I make it work hard.

"H.P. laptops are crap avoid them like the plauge"....as you say HP say there is no problem.   Lesson learnt never buy a PC from an osterich.

H.P. total dont care!!!!!!  more like

[ramm19]

When is HP going to do something about this?? I'm not going to pay $300 for something that I didn't cause.

<text deleted>

Message Edited by ramm19 on 03-14-2009 12:55 PM

Message Edited by WendyM on 03-14-2009 08:33 PM

[Sticky1981]

Having come across this number through luck, I actually found them quite helpfull.

(Edited due to privacy concerns, please see Rules of Participation.) 

Message Edited by WendyM on 06-29-2009 09:58 AM