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DV6 3022us FINGER PRINT READER PROBLEM (495 Views)
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Student
drebaglioni
Posts: 1
Registered: ‎03-08-2011
Message 1 of 1 (495 Views)

DV6 3022us FINGER PRINT READER PROBLEM

My fingerprint scanner worked fine for a couple of months, but suddenly, it was "not detected" by my computer.

 

Nothing even shows up in task manager (ie no personal recognition device, or biometric device...) anymore. I can't download the driver for it because every time I try, just as it is about to install it cancels itself... thus doing nothing. 

 

This is getting really annoying! 

 

Thanks in advance for any help.

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